{"id":303,"date":"2020-05-04T12:53:42","date_gmt":"2020-05-04T12:53:42","guid":{"rendered":"https:\/\/findapaw.com\/?page_id=303"},"modified":"2020-11-10T15:17:30","modified_gmt":"2020-11-10T20:17:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/findapaw.com\/pet\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
\n

How does Find a Paw help me find my pet?<\/h3>\n

<\/span><\/i> What is the lost & found registry?<\/a><\/h3>
<\/p>\n
<\/h5>\n

It\u2019s our complete list of all lost and found pets and strays who have been registered with Find a Paw. You can search pets by name, location, and lost\/found status here https:\/\/findapaw.com\/lost-and-found-pets\/ .<\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> Will the \u2018last seen\u2019 address be public?<\/a><\/h3>
<\/p>\n

Yes, the address you input will be shared to the lost & found pets Facebook page for your area and will also be included with the pet\u2019s information in our lost & found registry. If you\u2019re concerned about privacy, list a more general area (such as cross streets) instead of an exact address.<\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> How do I report a pet I lost?<\/a><\/h3>
<\/p>\n
Question<\/h5>\n

Report your pet by completing the form at <\/span>https:\/\/findapaw.com\/#reportAPet<\/span><\/a>. Make sure you choose the \u2018lost\u2019 status, then add your email and the location your pet was last seen. On the next page, add a clear photo and additional details so your community can be on the lookout.<\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> How do I report a pet or stray animal I found?<\/a><\/h3>
<\/p>\n

You can register a found or stray animal by following the same process as above — just check the \u2018found\u2019 option instead. If the pet doesn\u2019t have a collar with his or her name on it, you can put \u201cUnknown\u201d for the pet name.<\/span><\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> What information is included on the lost pet flyer?<\/a><\/h3>
<\/p>\n

The lost pet flyer includes the pet\u2019s name, photo, address where they were last seen or found, date they were lost or found, and any additional details provided. <\/span><\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> What can I do with the lost pet flyer?<\/a><\/h3>
<\/p>\n

Whatever you want! We recommend sharing it on social media. Find the post we created for you and share that post with your friends and any other local pages you\u2019d like.<\/span><\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> Where can I find my lost pet flyer?<\/a><\/h3>
<\/p>\n

Go to the My Pets section in your Find a Paw account. Click on View Dashboard and then Print Flyer.<\/span><\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> Where can I view the Facebook page my flyer was posted to?<\/a><\/h3>
<\/p>\n

Go to the My Pets section in your Find a Paw account and click on View Post on Facebook. Make sure you comment on the post so you are notified of any comments from your community.<\/span><\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> How can I edit my pet\u2019s description and other information?<\/a><\/h3>
<\/p>\n

Go to the My Pets section in your Find a Paw account. Click on View Dashboard and then Edit Details. If for any reason you\u2019d like to remove your pet\u2019s information from our Facebook page, just contact us.<\/span><\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> Why should I upgrade my alert?<\/a><\/h3>
<\/p>\n

When you register a lost or found pet with Find a Paw, we generate a free lost pet flyer and post the pet\u2019s information to the Facebook page for your area. The people who like or follow that page can view and share your pet\u2019s information — which is super valuable! — but limited to that community. When you upgrade an alert, we boost that post and run an advertisement to Facebook users in the area where the pet was lost so that hundreds and thousands of people who might not necessarily follow our page can see your pet\u2019s photo. Basically, we utilize Facebook\u2019s super powerful advertising platform to reach neighbors who otherwise wouldn\u2019t be aware your pet went missing.<\/span><\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> What upgrade options are available?<\/a><\/h3>
<\/p>\n

We offer three plans which start at $24.99. You can choose to reach 500-10,000+ people in your local area. You can view a breakdown on each of the packages in your Find a Paw account. Just click on your pet\u2019s dashboard under the My Pets tab, then click Buy Packages.<\/span><\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> How do I upgrade?<\/a><\/h3>
<\/p>\n

Make sure you\u2019re signed in to your Find a Paw account. Click on the My Pets tab, then your pet\u2019s dashboard. Click on Buy Packages tab and activate the package you\u2019d like.<\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> What is Priority Pet?<\/a><\/h3>
<\/p>\n

Priority Pet is an optional add-on available on the checkout page. Adding this option will feature your pet at the top of your local lost & found Facebook page for 7 days to increase visibility.<\/span><\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> I\u2019m from a shelter\/ vet\u2019s office\/ pet supplies store\/ etc. Can I sponsor a lost pet?<\/a><\/h3>
<\/p>\n
Question<\/h5>\n

Absolutely. Just send us an email at <\/span>help@findapaw.com<\/span><\/a>.<\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> What payment methods do you accept?<\/a><\/h3>
<\/p>\n

We accept major credit cards and PayPal.<\/span><\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> How can I get in touch with you?<\/a><\/h3>
<\/p>\n

Send us an email at <\/span>help@findapaw.com<\/span><\/a> or fill out the contact form at the bottom of our home page and we\u2019ll get right back to you!<\/span><\/span><\/p>\n

\n<\/div><\/div><\/div><\/div>

<\/span><\/i> What is your privacy policy?<\/a><\/h3>
<\/p>\n

View our Privacy Policy here. The short version is this: To protect your privacy, we only ask for the information we really need to get you reunited with your baby — just the pet\u2019s details and your contact information<\/span><\/span><\/p>\n

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